Welcome to Online Salon Supplies!

Payment & Delivery


Full payment of the products ordered must be received before we are able to dispatch the order to the account holder. Payments can be made by direct deposit into the Online Salon Supplies bank account, credit card via Paypal, cheque or money order. The account holder must follow payment details on their invoice. The account holder agrees to use the invoice number as a reference when making payments directly deposited into the supplied Online Salon supplies bank account provided on the invoice.

Products and Prices

Price lists and catalogue prices may vary from those on the Online Salon Supplies website if downloaded prior to a price change on the website. Products and prices are subject to change without notice so prices current to the date of dispatch will be charged. Prices are invoiced per item excluding GST. The GST total is shown per invoice.

Delivery and Handling

Dispatch of goods are normally sent via Fastway Couriers. However we reserve the right to deliver goods by any other reasonable means. The cost of delivery will be added to each invoice after order has been placed. In some cases where we choose to deliver by Australia post the delivery may be charged separately after the despatch of the order and is payable within 7 days of dispatch. Account holders are responsible for all delivery costs unless otherwise stated.

Account holders or an agent must be at the delivery address to sign for delivery of goods or risk being charged a re-delivery fee. We will not be liable for damage to or loss of goods left on your instructions at your unattended address.

Goods damaged during transit or faulty goods will be promptly replaced or exchanged. The damaged goods must be returned to Online Salon Supplies within 14 days of the date the damaged goods were delivered or the account holder will incur the full cost of the replaced or exchanged stock.

If at any time the Account holder does not update their delivery address and the order is sent to the previous delivery address, the account holder will incur additional freight costs to the new address.

Online Salon Supplies will not be responsible for and no liability shall result to Online Salon Supplies or any of its Affiliates for any delays in delivery or in performance which result from any circumstances beyond Online Salon Supplies reasonable control, including, but not limited to, Product unavailability, carrier delays, delays due to fire, severe weather conditions, failure of power, labour problems, acts of war, terrorism, embargo, acts of God or acts or laws of any government or agency. Any shipping dates or completion dates provided by Online Salon Supplies are estimates only. Delivery charges can vary depending on the location in Australia in which it is being delivered but is caped at a maximum of $20 exc GST. All orders over $250 will be eligible for free delivery. (free delivery only applies to full price orders with no coupon codes used)

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